TraceMyIP users have three options that allow contacting a live representative. It is important that each option is used appropriately to eliminate any delays in response.
1. You are able to login to your TraceMyIP account and would like a response returned to your request:
2. You are able to login to your TraceMyIP account and would like to report an issue or submit a comment and you do not need a response back
3. You are unable to use your TraceMyIP account or do not have a TraceMyIP account:
All contact requests are generally handled within 24-hour period, except for the holidays and non-essential requests as determined by the technical support department.